Privacy Policy

Your Privacy Matters to Us

When you order a custom signature design from HandwrittenSign, we only collect the information needed to create and deliver your signature. We never share, sell, or reuse your signature designs. Your signature is yours alone, and we treat it with the care and privacy it deserves.

What You Need to Know

We collect basic info - your name, email, and payment details to process your order
Your payment is secure - processed through trusted providers like PayPal and Stripe
We protect your data - stored securely and only used for your service

This Privacy Policy explains how HandwrittenSign (referred to as "the Site," "we," "us," or "our") collects, uses, and protects your information when you visit our website or purchase from us.

Information We Collect

When you visit our site or make a purchase, we collect certain information to provide you with our service. Here's what we collect and why:

Order Information

What we collect: Your name, email address, billing address, shipping address (if applicable), payment information, and phone number.

Why we need it:

To create and deliver your signature design
To process your payment securely
To send you order confirmations and updates
To contact you if we have questions about your order
To send you your invoice and receipt

How we get it: You provide this directly when placing an order.

Website Browsing Information

What we collect: Information about your device, browser type, IP address, pages you visit, and how you interact with our site.

Why we need it:

To make sure our website loads correctly for you
To understand how customers use our site so we can improve it
To protect against fraud and keep our site secure

How we get it: Automatically collected when you visit our site through cookies and similar technology.

Customer Support Information

What we collect: Your email, name, and order details when you contact us for help.

Why we need it: To answer your questions and resolve any issues with your order.

How we get it: You provide this when you email us or use our contact form.

How We Protect Your Information

Your security is important to us. Here's how we keep your information safe:

Secure Payment Processing: We use PayPal and Stripe, which are industry-leading payment processors with bank-level security. We never store your credit card details on our servers
Encrypted Storage: Your personal information and signature files are stored using secure, encrypted systems
Limited Access: Only authorized team members can access your information, and only when necessary to fulfill your order
Regular Updates: We keep our security measures up to date to protect against new threats

How We Use Your Information

We use your information only for these purposes:

Creating and delivering your custom signature design
Processing your payment
Sending you order updates and confirmations
Providing customer support
Improving our website and services
Sending you occasional updates about our services (only if you opt in - you can unsubscribe anytime)
Protecting against fraud and keeping our site secure

We will never: Sell your information to third parties, spam you with unwanted emails, or use your signature design for any purpose other than your order.

Sharing Your Information

We share your information only with trusted service providers who help us run our business:

Wix: Our website platform that powers our online store
PayPal and Stripe: Secure payment processors that handle transactions
Google Analytics: Helps us understand how people use our website (this doesn't include personal details)

These companies are required to keep your information secure and can only use it to provide services to us. We may also share information if required by law or to protect our legal rights.

Your Marketing Preferences

We use tools like Google Analytics and Facebook Pixel to understand how customers find and use our website. This helps us show you relevant information about our services.

You're in control: You can opt out of targeted advertising anytime:

Google: https://www.google.com/settings/ads/anonymous
Facebook: https://www.facebook.com/settings/?tab=ads
General opt-out: http://optout.aboutads.info/

For more information about how online advertising works, visit: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

How Long We Keep Your Information

We keep your information only as long as needed:

Signature design files: 90 days after delivery (in case you need revisions or have questions)
Order information: As long as needed for tax and legal requirements, or until you ask us to delete it
Marketing information: Until you unsubscribe or ask us to delete it

You can request that we delete your information at any time by emailing us at handwrittensign@gmail.com.

Cookies

Cookies are small files that help our website work better. We use them to:

Remember your preferences and shopping cart
Understand how people use our site so we can improve it
Make sure our website loads correctly for you

Most cookies we use last between 30 minutes and two years. You can control cookies through your browser settings, but blocking them may affect how our website works for you. Learn more at www.allaboutcookies.org.

Your Rights

You have the right to:

Know what information we have about you
Request a copy of your information
Ask us to correct or update your information
Request that we delete your information
Opt out of marketing emails
Withdraw your consent at any time

To exercise any of these rights, simply email us at handwrittensign@gmail.com. We'll respond as quickly as possible.

For European Customers (GDPR)

If you're in the European Economic Area, your information may be transferred outside Europe (including to Canada and the United States) for processing and storage. We make sure these transfers comply with GDPR requirements to protect your privacy.

For California Customers (CCPA)

If you're a California resident, you have additional rights under the California Consumer Privacy Act. Contact us to learn more or exercise your rights.

Children's Privacy

Our services are not intended for anyone under 18 years old. We don't knowingly collect information from minors. If you're a parent and believe your child has provided us with information, please contact us immediately so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. We'll post any updates here and update the date below. For major changes, we'll notify you by email.

Questions or Concerns?

If you have any questions about this privacy policy or how we handle your information, we're here to help. Contact us at:

Email: handwrittensign@gmail.com

Address:
Linenhall Terrace
Coleraine St, Smithfield
Dublin 7, Ireland

Last Updated: January 5, 2026